Terms of service

These terms apply when you use BillBaazar. By creating an account you agree to them.

The service

BillBaazar is cloud billing and inventory software for shops. We provide it as a subscription: you pay for a plan, and while that plan is active you may use the software for your own business.

We work to keep the service available at all times, but we do not promise uninterrupted access. We may need to take it down briefly for maintenance, and we will avoid business hours where we can.

Your account

You are responsible for what happens under your account, including anything your staff do with the logins you create for them. Keep passwords private, and remove staff access when someone leaves.

You must give us accurate details when you sign up, and keep them current — we use them to reach you about your account.

Accounts are for one shop. If you run more than one shop, each needs its own account, unless we have agreed otherwise in writing.

Subscriptions, payment and renewal

Plans are billed for a fixed period, stated on the pricing page at the time you subscribe. Payment is by UPI, bank transfer or cash. We do not store card details and nothing auto-renews — you choose to renew each period.

When a subscription expires, access to the software pauses. Your data is not deleted. Renew and everything is restored exactly as you left it.

We may change our prices. If we do, the new price applies from your next renewal and we will tell you before it takes effect. It never changes a period you have already paid for.

Your data

Your business data is yours. We do not claim ownership of it, we do not sell it, and we do not use it to train anything.

We hold it so that the software works, we back it up daily, and we keep it isolated from other shops. You can ask for an export or a permanent deletion at any time — see our privacy policy.

You are responsible for the accuracy of what you enter, and for meeting your own tax and accounting obligations. BillBaazar produces GST-format invoices, but we are not your accountant and the software is not tax advice.

Acceptable use

Do not use BillBaazar to break the law, to store data you have no right to hold, to attempt to access another shop's data, to resell the service as your own, or to attack or overload our systems.

We may suspend an account that does any of these, and will tell you why.

Support

Support is by phone and email during business hours, Monday to Saturday. Higher plans get priority. We may need access to your shop's data to help you — that requires you to turn on the support-access switch in your settings, and you can turn it off again at any time.

Ending the agreement

You may stop using BillBaazar at any time; simply do not renew. Ask us and we will export your data for you first.

We may end the agreement if you break these terms materially, or if we discontinue the service — in which case we will give you reasonable notice and an export of your data.

Liability

We provide the software with reasonable care and skill. To the extent the law allows, our total liability to you for any claim is limited to the amount you paid us in the twelve months before the claim.

We are not liable for indirect losses such as lost profits or lost business, nor for loss caused by inaccurate data you entered, nor for any failure caused by something outside our reasonable control.

Nothing here limits liability that cannot be limited by law.

Governing law

These terms are governed by the laws of India, and the courts of India have jurisdiction over any dispute.

Changes

We may update these terms. If a change materially affects you, we will tell you by email before it applies.

Contact

Questions about these terms: email billbaazar@gmail.com or call +918160193088.