Answers, in plain language

Open Generate Invoice, choose the customer, add products with quantities, then Save & Print. Rates fill in automatically from the customer's rate card, and stock is deducted as soon as the bill is saved.

Go to Stock Management and add each product with its unit, opening quantity and retail and wholesale rates. To give a particular customer a different price, use Set Rates on their profile.

Open Customers and use Add Customer. A name is the only required field; a mobile number lets you send statements later. You can also set that customer's default retail or wholesale rate here.

Install the BillBaazar Printer app from the Play Store and pair your Bluetooth printer with it once. When you print a bill from BillBaazar on Android, choose the BillBaazar Printer app and the receipt prints. Set your paper size under Settings → Invoice & Printing.

Switch the pricing mode to Wholesale on the billing screen. The wholesale rate for each product is used, and the sale is recorded in that customer's wholesale ledger, which is kept separate from retail.

Yes. Enter the amount received as Jama while creating the bill. The balance is added to the customer's khata automatically, and the receipt shows both the amount paid and the pending amount.

Open Customer Ledger, choose the customer and the month, then use Email. The statement is sent to the email address on their profile; you can also download it as a PDF or Excel file to send on WhatsApp.

Yes. In the customer's ledger, edit the Pending amount for that month and save. This sets the carry-forward figure for that month onwards without changing any past bills.

Open the customer and use Add Deposit, or enter the amount in the Jama column of their ledger for the day it was received. Either way the running balance updates immediately.

Call or email us and we will move your shop to the new plan straight away. Higher plans raise your customer, product and invoice limits and unlock reports, driver tracking and Excel exports.

Go to Users and add them with an email address and a password. Then use Permissions to choose exactly which screens they can open. Admin accounts can only be created by us, to keep your shop safe.

Use the Forgot Password link on the sign-in page and follow the email. If you signed in with Google, use the Google button instead — there is no separate password on that account.