Privacy policy

BillBaazar ("we", "us") provides billing software to shops in India. This policy explains what data we hold, why we hold it, and what you can do about it. It is written to be read, not to be survived.

What we collect

Your shop's account details. The shop name, owner name, mobile number, email address, and optionally your address and GSTIN. We need these to identify your account, to print them on your invoices, and to contact you.

The data you enter. Your customers, products, rates, invoices, payments, purchases, suppliers and ledger entries. This is your business data. We store it so the software works; we do not use it for anything else.

Sign-in information. Authentication is handled by Supabase Auth. We store an identifier linking your account to theirs. We never see or store your password — if you sign in with Google, we never see your Google credentials either.

Basic technical information. IP address and timestamps against actions in your shop's activity log, so you can see who did what. Anonymous usage statistics through Google Analytics, which we use to understand which pages of this website are useful.

What we do not collect

We do not collect payment card details — we never store a card. We do not track you across other websites. We do not sell, rent or share your data with advertisers, data brokers, or anybody else for marketing purposes.

How your data is stored

Your data is held in a managed PostgreSQL database hosted in India (Mumbai region) and is backed up daily. Every connection is encrypted with TLS.

Each shop's data is isolated: every record carries a shop identifier and every query is filtered by it, so no shop can read another shop's customers, invoices or ledgers.

Who can see your data

You and the staff you invite. You control what each staff member can open, and you can revoke access at any time.

Our support team, only if you allow it. There is a support-access switch in your settings. When it is off, our staff cannot open your shop's data. When it is on, a member of our team can — and every action they take is recorded in your activity log under their name, so you can see exactly what was done.

Nobody else, unless we are legally required to disclose it.

How long we keep it

We keep your data for as long as your account exists. If your subscription expires, your data is retained and not deleted — access is simply paused until you renew.

You can ask us to export or delete your data at any time by emailing billbaazar@gmail.com. Deletion removes your shop and everything in it permanently, and cannot be undone.

Emails we send

We send transactional email — invoices and account statements you choose to send to your customers, and password or account notices. These go through Brevo or through your own SMTP settings if you configure them. Your customers' email addresses are used only to deliver what you asked us to deliver.

Cookies

We use cookies to keep you signed in and to remember your theme preference. Analytics cookies are loaded only after you interact with the site. There are no advertising cookies.

Your rights

You can ask us to show you what data we hold about you, correct anything that is wrong, export it in a portable format, or delete it. Email billbaazar@gmail.com and we will respond within a reasonable time.

Changes to this policy

If we change this policy in a way that materially affects you, we will tell you by email before it takes effect.

Contact

Questions about privacy: email billbaazar@gmail.com or call +918160193088.